Remote connectivity

How is remote connectivity established and managed by administrators and technical support staff? 

Remote connection to our servers can only be made via Hyper Anna secure VPN.

Data recovery

Is Hyper Anna able to recover data for a specific customer in the case of equipment failure or other data loss? 

Azure storage is used to back up data for recovery in case of data loss.

Removable media and disposal

How does Hyper Anna manage removable media and disposal? 

We don't use any removable media, all data is managed on company computers which are password- secured and encrypted.

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